How we work
How we manage delivery through our development partner
Properation Consultant Limited OÜ is the single point of contractual responsibility. This page explains how we specify work, supervise our development partner, verify progress every month, and hand over results.
Why a managed dedicated-team model
Building and running cloud and data systems needs a stable team of project management, system analysis, and engineering skills. Few clients can recruit and manage such a team across borders. We contract a dedicated team from an established development company and manage it on the client's behalf.
Our agreement with the development partner is aligned back-to-back with our commitments to the client: the same specifications, reporting, acceptance, and confidentiality obligations flow through to the partner, and final acceptance depends on the client's approval.
Contracts and payments
- 01
Client contract
The client signs a service agreement and Statement of Work (SOW) with Properation Consultant Limited OÜ.
- 02
Client invoicing
Properation invoices the client monthly or per agreed milestone, and each payment is matched to its invoice.
- 03
Partner agreement
Properation holds a written development agreement with its partner, which invoices us monthly for the man-days actually provided, supported by timesheets.
- 04
Payment channels
Payments are made by bank transfer through regulated financial institutions. We do not accept cash or anonymous payments.
Five-stage delivery framework
- Stage 1
System design
A System Design Specification (functions, data inputs, screens, outputs, reports, performance) is delivered within the agreed period and accepted in writing.
- Stage 2
Team set-up
A dedicated team of project manager, system analyst, and engineers is assigned, with named contacts on both sides.
- Stage 3
Development
Work proceeds in iterations, with a written status report every two weeks.
- Stage 4
Testing & acceptance
New versions are deployed to a testing environment, fully tested, and accepted by us and by the client.
- Stage 5
Release & training
Each release is delivered with documentation and remote training, followed by maintenance and enhancements.
How we control quality and risk
Partner due diligence
- Verification of the partner's company registration, ownership, and authorised signatories.
- Sanctions screening of the partner company and its beneficial owners.
- Written development agreement covering scope, rates, confidentiality, reporting, and assignment of IP.
- Review of technical capability before assignment.
Monthly verification
- Latest source code, technical documentation, and a monthly progress report with timesheets delivered by the fifth business day of each month.
- Partner invoices checked against timesheets and the agreed man-day rates before payment.
- Annual right to audit the partner's accounting records for the services.
- Documented release notes and deployment instructions.
Information security
- Confidentiality obligations on all parties handling client information.
- Partner personnel follow our security procedures; access is limited to what each role needs.
- Contractual prohibition on malicious or disabling code.
- Personal data handled in line with the GDPR; see our Privacy Policy.
Intellectual property
- All work product created by the partner is assigned to Properation, which may transfer it to the client.
- Custom deliverables are assigned to the client on full payment, as set out in the SOW.
- The partner's pre-existing technology is licensed royalty-free for use in the delivered software.
How we price work
- 01
Dedicated team (man-day)
A dedicated team (for example one project manager, one system analyst, and three engineers) billed monthly at agreed man-day rates, according to the man-days actually provided.
- 02
Fixed-scope project
A fixed price for a defined scope, invoiced by milestone after acceptance.
- 03
Maintenance & enhancement
A monthly agreement covering updates, hot-fixes, platform-driven changes, and agreed response times.
Next step
Discuss a project
We will explain how this model would apply to your requirements.